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Policies, Terms and Conditions

The following terms and conditions of the Pacific Inn Resort and Conference Centre (hereinafter referred to as “we”, “our” or “us”) apply to your reservations and by making your reservations using our online system you understand, acknowledge and agree to our terms and conditions.  We reserve the right to cancel a reservation without notice if we become aware of, or are notified of, any fraud or illegal activity associated with this reservation.  Availability can change at any time during the booking process.  Your reservation is confirmed when you receive a confirmation number.

Reservation Guarantee and Cancellation Policy:
  • All reservations require a valid credit card guarantee by Visa, MasterCard, American Express, Discover or Diners Club.
  • All rates are quoted in Canadian currency and are subject to applicable taxes which may change without notice.
  • Accommodations are normally available after our 3pm check-in time. Check-out time is 11am.
  • Cancellations must be received 24 hours prior to arrival date or are subject to one night room and tax penalty. If you do not arrive on the scheduled date, the reservation is cancelled and charged a one night room and tax penalty.

Special Requests
  • Special requests are noted and maintained in the reservation system; however, specific room numbers or locations cannot be guaranteed.
  • Pets are permitted in a limited number of guest rooms at a charge of $20 per night .

    Please call Reservations toll-free at 1-800-667-2248 to make specific arrangements for you and your pet.

Third Party Reservations/Credit Card User
It is the responsibility of the person paying to provide a written authorization with the following:
  • Card holders name, telephone number and signature
  • Precise billing instructions
  • Copy of front and back of credit card
  • Guest name and arrival and departure date

Please download, print, and complete the form below and either fax it to 604-531-6979 or bring it along on arrival:
Credit Card Authorization Form
 
 
Group Reservation Policies
Group bookings may not be made online. If you are booking a group reservation, the following policies apply to your reservations:
  • Individual guest rooms must be cancelled 7 days or more, prior to arrival.
  • Canceling within the 7 day period will result in a charge of one night room and tax.
  • All reductions to the length of stay must be received 24 hours or more, prior to arrival.  If a reduction in room nights is made within 24 hours of arrival, the guest will be required to pay for the length of stay.
  • No Shows will be charged a one night room and tax penalty.

Hotel Events & Specials

The Perfect Gift for Mum!
The perfect gift for your Mum on Mother's Day! This package includes a one night stay in our spacious guest rooms accompanied by your mother's choice of a spa services at Eclipse Esthetics located within the hotel.
Mother's Day Brunch
Celebrate Mother's Day at the Pacific Inn! A Buffet Brunch (10AM - 3PM) for the entire family with Live Entertainment, Draw Prizes and Beautiful Flowers for Mom! Reservations Required.

Adults - $40.00; Children (6-11) - $20.00
Bed and Breakfast Package
Deluxe Bed & Breakfast Package - $109.99. After spending a relaxing evening with us in our spacious deluxe rooms enjoy an English or Continental style breakfast for two in Manyana's Restaurant.
Sunday Brunch Special
There's no need to rush with a late 3PM check-out, and a delicious Sunday brunch included!

What a great value for only $159.99!
A Suite Deal!
Sunday to Thursday enjoy our over sized Jacuzzi Suites for only $179.99 subject to availability. Microwave, fridge, bathrobes and complimentary in-room coffee and tea are also provided.

Contact Info - Pacific Inn Resort Hotel & Conference Centre

1160 King George Highway, White Rock/Surrey, BC, Canada. V4A 4Z2
Phone: 604.535.1432 - Fax Number: 604.531.6979 - Toll Free Reservations: 1.800.667.2248 E-Mail: sales@pacificinn.com